Privacy Policy

1. Who We Are

Imax Media is a digital marketing and social media marketing agency based in Ranchi, Jharkhand, India.

Office Address: Kishoreganj, Road No. 2, Balajee Bhawan, Room No. 102, First Floor, Ranchi, Jharkhand – 834001, India.
Official Email: imaxmedia@gmail.com
Telephone: +91 9122675361

2. Personal Information We Collect

We collect information only when voluntarily provided by you through our website channels, including:

• Contact & Consultation Forms: When you submit an inquiry, we collect your Full Name, Email Address, Phone Number, Business Name, and Message/Inquiry details.
• Direct Communication: If you contact us via email, phone, or WhatsApp, we retain records of the correspondence to respond effectively to your marketing inquiry.
• Technical & Usage Data: When you navigate our website, our server and analytics tools automatically record standard non-identifying technical data such as IP address, browser type, operating system, referring URL, pages viewed, and visit timestamps.

3. How We Use Your Information

We use the collected information solely for legitimate business purposes:

• To respond to your inquiries and schedule marketing consultation sessions;
• To assess your marketing objectives and prepare customized proposals, quotes, and service agreements;
• To execute agreed social media management, content creation, and advertising campaigns;
• To communicate project status, send campaign reports, and process invoices;
• To improve website performance, detect technical issues, and protect against fraudulent activity.

4. Information Storage and Security

We implement reasonable physical, administrative, and technical safeguards to protect your personal data from unauthorized access, loss, alteration, or disclosure. Communications with our website are encrypted using standard Secure Socket Layer (SSL / HTTPS) encryption protocols.

5. Sharing of Personal Information

We do not sell, rent, trade, or monetize your personal information to any third parties for marketing purposes.

We may share your data only in the following limited circumstances:

• Trusted Service Providers: With hosting providers, email servers, and IT infrastructure vendors who assist in operating our website under strict confidentiality obligations;
• Legal Obligations: If required by Indian law, judicial summons, governmental request, or court order;
• Protection of Rights: To protect the rights, property, safety, or legal interests of Imax Media, our clients, or the public against fraudulent or abusive activities.

6. Cookies and Tracking Technologies

Our website uses cookies (small text files stored on your browser) to recognize repeat visits, optimize site loading speed, and analyze website traffic patterns. You can choose to configure your web browser to reject cookies; however, certain interactive website functions may operate with reduced functionality.

7. Google Ads and Conversion Tracking

We utilize Google Ads conversion tracking tools (Google Tag ID: AW-18450549273) to assess the efficiency of our online advertising campaigns. When a visitor clicks on an ad and performs a valuable interaction (such as submitting an inquiry or initiating communication), a temporary cookie is recorded to attribute that event.

These cookies do not track personally identifiable information or disclose your identity to Google or Imax Media. You can opt out of personalized Google advertising at any time by visiting Google Ads Settings.

8. Third-Party Services Used

Our website interfaces with the following reputable third-party platforms:

• Google Tag Manager / Google Ads: Used for transparent performance measurement and conversion tracking;
• WhatsApp (Meta Platforms, Inc.): Offered as an optional direct messaging communication channel. Clicking our WhatsApp links opens the official WhatsApp application, which operates under WhatsApp’s own privacy policy;
• Google Fonts: Embedded to provide clean, legible typography across all devices without collecting personal visitor profiles.

9. Data Retention

We retain personal information gathered from contact forms and client correspondence only for as long as necessary to fulfill the purposes described in this policy, service active client projects, satisfy statutory tax and accounting requirements, or resolve potential legal disputes.

10. Your Rights Regarding Your Data

Under applicable Indian data privacy regulations, you have the right to:

• Request access to the personal data we hold about you;
• Request correction or updating of any inaccurate or outdated information;
• Request deletion of your contact information from our active client databases, subject to statutory recordkeeping mandates;
• Withdraw consent to receive marketing correspondence at any time.

11. Contacting Us Regarding Privacy

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact our designated privacy contact: